Health Hub · NHS services

Child With Earache? Get Them Assessed and Treated at the Pharmacy

By the Lyng Pharmacy team · Clinically reviewed by Jeetender Singh Sahota, Superintendent Pharmacist (GPhC 2048691) · Updated August 2026 · 2 min read

Few things unravel a household faster than a small child with earache — the crying, the ear-pulling, the 3am wake-ups. And few things are more frustrating than being told the next GP appointment is in four days.

Under Pharmacy First, children aged 1 to 17 with suspected middle-ear infections can be examined and treated on the NHS at Lyng Pharmacy in West Bromwich — including antibiotics where the examination supports them. Walk in; no appointment needed.

What happens at the consultation

In the private consultation room, our pharmacist examines your child's ear with an otoscope — the same instrument a GP uses — checking the eardrum for the bulging, redness or fluid that confirms acute otitis media. Combined with symptoms and how long they've lasted, this determines the right treatment on the NHS pathway.

Many ear infections clear on their own within three days, so the outcome is often expert reassurance plus proper pain relief — but where the picture calls for antibiotics (severe symptoms, both ears in a young child, discharge, or no improvement after several days), they're supplied there and then.

Easing earache at home

Children's paracetamol or ibuprofen at the correct dose for their age is the single most effective thing — earache pain responds well to it. A warm flannel held against the ear soothes; keep them drinking. Don't put drops, oil or cotton buds into the ear unless a clinician has advised it.

When it's more than earache

Get urgent help if your child has swelling, redness or tenderness behind the ear, a stiff neck, severe headache, is unusually drowsy, or seems really unwell — these can signal mastoiditis or spreading infection needing hospital care. Babies under 1 with suspected ear infection should be seen by a GP; we'll help you arrange that quickly.

Get your child seen today at Lyng Pharmacy

1 Lyng Lane, West Bromwich B70 7RW · Mon–Fri 8:30am–6pm, Sat 9am–1pm · 0121 500 5756

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Frequently asked questions

Can a pharmacist look in my child's ear?
Yes — Lyng Pharmacy examines children's ears with an otoscope under the NHS Pharmacy First scheme (ages 1–17) and can supply treatment including antibiotics where appropriate.
Do ear infections need antibiotics?
Often not — most clear within three days. Antibiotics are supplied when symptoms are severe, affect both ears in a young child, there's discharge, or things aren't improving.
Is the children's earache service free?
The consultation is free on the NHS. Children's NHS prescriptions are free, so any supplied medicine costs nothing.

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