Minor Ailments Scheme

Get free over-the-counter medicines for everyday conditions — no GP appointment needed. Available to eligible Sandwell residents.

Conditions & available medicines

Our pharmacist can assess your symptoms and provide the appropriate medicine free of charge for the following conditions.

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Headache & Mild Pain
For mild to moderate pain including headaches, dental pain, period pain and muscle aches.
What we can supply:
Paracetamol 500mg tablets, ibuprofen 200mg or 400mg tablets, and aspirin 300mg tablets.
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Fever (Pyrexia)
To reduce high temperature in adults and children.
What we can supply:
Paracetamol 500mg tablets or liquid for children, and ibuprofen tablets or liquid.
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Coughs & Colds
For symptomatic relief of coughs, blocked nose and cold symptoms.
What we can supply:
Simple linctus, pholcodine cough syrup, pseudoephedrine nasal decongestant, and saline nasal spray.
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Sore Throat
For symptomatic relief of sore throat pain and inflammation.
What we can supply:
Throat lozenges containing benzocaine or lidocaine, Difflam spray, and soluble aspirin gargle for adults.
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Indigestion & Heartburn
For heartburn, acid reflux, indigestion and trapped wind.
What we can supply:
Antacids such as Gaviscon and Rennie, omeprazole 10mg for adults, and simeticone for trapped wind.
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Constipation
For short-term relief of constipation in adults and children.
What we can supply:
Senna tablets, lactulose liquid, ispaghula husk (Fybogel), and glycerol suppositories.
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Diarrhoea
For acute diarrhoea and dehydration. Loperamide for adults only.
What we can supply:
Oral rehydration sachets such as Dioralyte, and loperamide for adults only.
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Hayfever & Allergies
For hay fever, allergic rhinitis, urticaria and allergic eye conditions.
What we can supply:
Cetirizine 10mg, loratadine 10mg, chlorphenamine tablets, sodium cromoglicate eye drops, and beclometasone nasal spray.
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Mouth Ulcers & Oral Health
For mouth ulcers, minor gum problems and oral hygiene.
What we can supply:
Bonjela gel, Difflam mouthwash, chlorhexidine mouthwash, and sodium bicarbonate mouthwash.
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Head Lice
For treatment of head lice infestations in adults and children.
What we can supply:
Dimeticone lotion (Hedrin), malathion lotion, and a fine-tooth detection comb.
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Dry Skin & Eczema
For dry, itchy or sensitive skin and mild eczema.
What we can supply:
Emollient creams such as E45, Diprobase and Doublebase, Hydromol ointment, and bath emollients.
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Dry Eyes
For dry, irritated or uncomfortable eyes.
What we can supply:
Hypromellose eye drops, carbomer gel, and sodium hyaluronate drops.
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Sleep Problems
For short-term sleep problems in adults over 18. Not for regular use.
What we can supply:
Promethazine hydrochloride (Phenergan) for short-term sleep disturbance in adults over 18.
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Athlete's Foot
For fungal skin infections affecting the feet and between toes.
What we can supply:
Clotrimazole cream or spray, terbinafine cream, and miconazole powder.
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Nappy Rash
For nappy rash and minor skin irritation in infants.
What we can supply:
Zinc oxide cream, Sudocrem, and Bepanthen cream.
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Threadworms
For threadworm (pinworm) infections. All household members should be treated simultaneously.
What we can supply:
Mebendazole tablets or liquid (Vermox). The entire household should be treated at the same time.
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Vitamins & Supplements
Preventative supplementation for eligible patients including pregnant women and young children.
What we can supply:
Vitamin D, Folic acid (pregnancy), Iron supplements, Vitamin C
Not sure if you qualify?

Pop in or give us a call — our pharmacist will be happy to advise.

📞 Call 0121 500 5756

Am I eligible?

Registered with a Sandwell GP
Condition must be one of those listed
Must be requesting for yourself or a child in your care
Some items have age restrictions — our pharmacist will advise
Exemption from prescription charges (e.g. under 16, over 60, pregnant, certain medical conditions)
How to get treatment

Simply visit us in store. No appointment needed. Our pharmacist will ask a few questions to ensure the treatment is right for you.

⏰ Opening hours
Mon–Fri: 8:30am – 6:00pm
Saturday: 9:00am – 1:00pm
Sunday: Closed
📍 Find us
📞 0121 500 5756