The New Medicine Service gives you free one-to-one check-ins with our pharmacist when you start a new medicine for a long-term condition — so you get the most from it, right from the start.
All free on the NHS — in person at the pharmacy or over the phone, whichever suits you.
When you collect a newly prescribed medicine for an eligible condition, we’ll offer to enrol you — it takes seconds.
Our pharmacist checks in: how are you getting on? Any side effects, questions or trouble remembering doses?
A final catch-up to make sure everything has settled and the medicine is working as it should.
The service covers new medicines prescribed for many long-term conditions, including:
Not sure if your new medicine qualifies? Just ask — our pharmacist will tell you on the spot when you collect your prescription.
Leave your details and our pharmacist will be in touch. It is completely free on the NHS.
Your details are kept confidential and never shared with third parties.
Just left hospital with new or changed medicines? Our free NHS Discharge Medicines Service picks up where the ward left off. Starting a new long-term medicine? The New Medicine Service gives you one-to-one pharmacist check-ins in your first weeks.
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